Effective Date: August 26, 2026

Welcome to riversidecustomoutdoors.com. These Terms of Service (“Terms”) govern your access to and use of the website, content, and services provided by Riverside Custom Outdoors, LLC (“we,” “us,” or “our”).

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, do not use this website or our services.

1. Our Services

Riverside Custom Outdoors, LLC provides residential outdoor living construction services specializing in hardscape, landscape, and pool design and construction in the Greater Richmond area. Specific scope, pricing, and timelines for any project are governed by the written service agreement or estimate you sign with us, which controls over these Terms in the event of a conflict regarding that project.

2. Eligibility

You must be at least 18 years of age and legally able to enter into a binding contract to use our services or submit a request through this website.

3. Requesting Service

When you submit a service request, estimate request, or contact form through this website, you agree to provide accurate, current, and complete information. Submitting a request does not create a binding agreement for services. A service relationship begins only when we provide, and you accept, a written estimate or service agreement.

4. Customer Accounts and Project Portal

If we provide you with access to a customer account or project portal, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us promptly at Info@RiversideCustomOutdoors.com of any unauthorized access

We may suspend or terminate account access at our discretion, including for violation of these Terms.

5. Communications and Consent

By providing your contact information, you consent to receive communications from us relating to your service request, project, or account. These may include email, telephone calls, and text messages.

Consent to receive automated calls or text messages is not a condition of purchasing any goods or services from us.

6. Text Message Program

We operate a voluntary text messaging program for customers who choose to receive project updates by SMS.

  • Message frequency: Message frequency varies
  • Message and data rates may apply.
  • To opt out: reply STOP to any message.
  • For help: reply HELP, or contact Info@RiversideCustomOutdoors.com or (804) 536-6568.

Participation in the text messaging program is governed by our Mobile Messaging Terms and Conditions, which are incorporated into these Terms by reference.

We will not share, sell, or transfer mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

7. Acceptable Use

You agree not to:

  • Use this website for any unlawful purpose or in violation of any applicable law
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to any part of the website, our systems, or another user’s account
  • Interfere with or disrupt the website, including by introducing malicious code
  • Use automated means to scrape, harvest, or collect data from the website
  • Impersonate any person or misrepresent your affiliation with any person or entity

8. Intellectual Property

All content on this website — including text, graphics, logos, photographs, and software — is the property of Riverside Custom Outdoors, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and print content for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission.

Photographs of completed work may include images of customer property. We obtain permission before publishing identifiable customer property.

9. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Information on this website is provided for general informational purposes and does not constitute professional advice regarding your specific property or situation. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Warranties applicable to services we perform are set out in your written service agreement, not in these Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Riverside Custom Outdoors, LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website.

Our total liability arising from your use of this website will not exceed one hundred dollars ($100.00). This limitation does not apply to liability arising from services we perform, which is governed by your written service agreement.

Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Riverside Custom Outdoors, LLC from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or your misuse of this website.

12. Third-Party Links

This website may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or accuracy of third-party sites. Links do not constitute endorsement.

13. Changes to These Terms

We may revise these Terms at any time. Revised Terms are effective when posted to this page with an updated Effective Date. Your continued use of the website after a change constitutes acceptance.

14. Termination

We may suspend or terminate your access to this website at any time, with or without notice, for any reason including violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any dispute arising under these Terms will be brought exclusively in the state or federal courts located in Amelia County, Virginia, and you consent to the jurisdiction of those courts.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

17. Contact

Riverside Custom Outdoors, LLC
228 Lakeside Drive, Farmville, VA 23901
Email: Info@RiversideCustomOutdoors.com
Phone: (804) 536-6568